Our courses Ways to refer HOW CAN SOMEONE ACCESS THE COURSE? We accept self-referrals from people directly and referrals from organisations with the person's consent. The easiest way to get in touch with us is by completing one of our online forms below To refer yourself, please complete the online referral form by clicking here To refer someone else, please complete the professional's online referral form by clicking here Alternatively, you can also call, text or email us using the contact details below: Email: [email protected] Phone number: 020 3490 1818 (office) or 07599 491342 (Jayne) If we are not able to answer your call straight away, please leave a message with your name, number, and reason for phoning, and we will get back to you. "I like that it is based on self-referral, which encourages self-determination, and I very much appreciated the gentleness and humanity in it, as well as promises and commitments being kept." - Nina WHAT CAN SOMEONE EXPECT AFTER THEY REFER? Once we receive someone’s referral, we contact the person directly within 5-10 days, to arrange an initial telephone call. The initial telephone call can take up to 40 minutes and is about getting to know a bit more about someone, and for them to get to know more about us and what we do. After we have spoken over the phone, we will then arrange a 1-hour in-person consultation where we explore the course content in more detail, including how this might connect to someone's experiences in life, and what they want to challenge and change for themselves going forward. Based on our referral criteria and a knowledge of what our courses require, we will let someone know if and when our courses might be right for them. This decision will always be made in discussion with each person. At every step of the way we emphasise choice, agency and respect to each person, ensuring that their own and others people’s safety and needs are centred throughout. "It was a humanising experience - not once did I feel belittled or have my prior active addiction weaponised as a reason to join (which previous treatment experiences have done)." - Samir Manage Cookie Preferences